Delight Your Feline Friend
Bring joy to your cat’s life with our Interactive Catnip Mouse Toy, a playful and therapeutic addition to their playtime. Perfect for festive seasons or as a year-round treat, this catnip-infused toy is designed to engage and entertain your beloved pet. Its chewable design and catgrass infusion offer a natural pick-me-up, making it ideal for indoor cats or those needing a mood boost.
Product Features
- Non-Smart, Simple Design: Focused purely on playful interaction without unnecessary gadgets.
- Quality Material: Made with durable cloth, ensuring longevity and safe play.
- Type: Specifically designed for cats, catering to their playful instincts.
- Toy Category: Classified as a chew toy, it helps in dental health maintenance.
When to Use?
This toy is perfect for daily play, especially during the holiday season to keep your cat engaged and happy. It’s also an excellent choice for times when your cat seems lethargic or less active than usual, as the catnip effect can help in uplifting their spirits.
Why Choose Our Catnip Mouse Toy?
Our Interactive Catnip Mouse Toy stands out due to its simple yet effective design. The combination of catnip and catgrass not only entertains but also aids in reducing stress and anxiety in cats. Its chewable nature encourages play while also helping in dental care, making it a healthy choice for your pet.
Benefits for Your Cat
- Stress Relief: Catnip and catgrass are known for their natural calming effects.
- Dental Health: The chewable design promotes healthy teeth and gums.
- Physical Activity: Encourages movement and play, contributing to overall health.
- Mental Stimulation: Keeps your cat engaged and helps in preventing boredom.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eternela.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eternela.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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